Ship supplies

• Supplies can be delivered to moored vessels at all quays intended for passenger ships and commercial vessels.
• Not all quays are suitable for large or heavy vehicles; some quays are not accessible to vehicles over 3.5 tons.
• Also keep in mind that a number of quays are located in bicycle and pedestrian zones.
• The historic quays in the City Port area are subject to a weight limitation!
• Are you going to use a crane to avoid subsidence or stability problems in the quay walls, you must apply for a permit in all cases. How? Send an e-mail to the City Development Department: herstellingopenbareruimte@antwerpen.be 

Suppliers in the City Port area must avoid causing noise nuisance to local residents during the night-time. Deliveries must therefore be made between 06.00 and 22.00 hours.

• The front quay is a bicycle and pedestrian zone and is monitored by ANPR cameras.
• Deliveries to ships can and should be carried out from the quay itself, not from the street.
• The bus parking areas at Kattendijkdok-Westkaai are reserved for motor coaches.
• You need a permit to enter the bicycle and pedestrian zone. 
• The deadline for submitting a new application (Dutch only) is at least 2 business days before the start of access to the restricted-traffic zone and before 09.00.

• The front quay is freely accessible.
• The front quay is also a bicycle and pedestrian zone.
• Motor coaches are not allowed inside the bicycle and pedestrian zones. They can use the designated parking area for motor coaches located on the street side.

Access to the North Quay is via Zaha Hadidplein. Antwerp Port Authority manages access and determines the conditions and restrictions governing quay tax. Always contact the Port Authority.

Port Authority telephone number: +32 (0)3 205 20 11.

• Houtdok-Noordkaai The North Quay has limited access for deliveries.
• Kempischdok-Oostkaai The East Quay is accessible for deliveries, by driving via Asiadok West Quay and Madrasstraat.
• Asiadok The East Quay and West Quay have limited access for deliveries. Follow the signage.

The southern part of the Scheldt Quays (Sint-Andries, Nieuw Zuid) has limited access for deliveries. The front quay is accessible only to vehicles weighing up to 3.5 tons. The northern Scheldt quays (cruise pontoon and Loodswezen) are accessible via the bus parking area at the Orteliuskaai. Only the cruise pontoon itself has limited access (vehicles weighing no more than 3.5 tons and no more than 2.90 metres high).